1. MOH clinic licensing
- Clinic registered with the Ministry of Health (private healthcare facility).
- Premises meet space, ventilation, and safety requirements.
- Equipment and drugs stored and used in line with regulations.
- Display of registration certificate and fee schedule where required.
- Renewal and inspection compliance up to date.
2. PDPA and data privacy
- Privacy notice available to patients (what data you collect and why).
- Lawful basis for collecting and using personal data.
- Data kept secure (access control, encryption where appropriate).
- Patients can request access to or correction of their data.
- Retention and disposal policy for personal data documented.
3. Medical records retention
- Medical records retained for at least 7 years (or as per current MOH/professional guidelines).
- Records stored securely and only accessible to authorised staff.
- Audit trail or log of who accessed records where required.
- Disposal process for records after retention period (secure deletion).
4. Staff credentialing
- Medical practitioners registered with the Malaysian Medical Council (MMC).
- Allied health staff registered with their respective bodies where applicable.
- Evidence of current registration and CPD kept on file.
- Only qualified staff perform regulated activities.
5. Premises and safety
- Premises comply with fire safety and building regulations.
- Waste (clinical and general) disposed of according to regulations.
- Infection control and hygiene procedures in place.
- Emergency equipment and first aid available and maintained.
Next steps
Use clinic software that supports secure records, access control, and audit trails. Clinic management for Malaysia with Desk Clinic — start a free trial or contact us for questions.