Last updated: September 25, 2026
This Cookie Policy explains how Desk Clinic uses cookies, local storage, and similar technologies on our website and product. Desk Clinic is operated by Sorable Sdn Bhd.
Cookies and Similar Technologies
Desk Clinic uses browser cookies and local storage to run the site, remember preferences, and understand how the service is used.
Desk Clinic sets some of these. Service providers set others when they act for us.
Essential Cookies
We use essential cookies and similar technologies that the website and application need in order to work. These include:
- authentication and session cookies that sign users in and keep sessions secure
- preference cookies that remember language, sidebar, and other layout settings
- security cookies that protect accounts and requests
- cookies or tokens used by Cloudflare Turnstile, or a similar check, when you complete a challenge on sign-in, sign-up, or a contact form
These are required for the product to work, so the cookie banner cannot turn them off.
Analytics Technologies
We use analytics to understand traffic and improve Desk Clinic.
As of this update, Desk Clinic uses Vercel Analytics for aggregate usage and Vercel Speed Insights for real-user performance. If you refuse non-essential cookies on the marketing site, some of this analytics is limited or deferred.
Local Storage
Some preferences are stored in your browser's local storage rather than in cookies. Desk Clinic stores:
- your cookie consent choice
- theme and interface preferences
- the clinic or organization you last selected, and other interface choices kept in the browser
Local storage stays on your device until you clear it or the application overwrites it.
Third-Party Technologies
Some providers set or read cookies, or use similar technologies, when you use Desk Clinic:
- an authentication provider, when you sign in with one
- a payment provider, during checkout
- Vercel Analytics and Vercel Speed Insights
- Cloudflare, including Turnstile
Email, SMS, WhatsApp, and AI providers process information as described in our Privacy Policy. They do not set cookies in your browser for those features. Each provider controls its own technologies under its own policy.
Advertising Cookies
Desk Clinic does not use third-party advertising cookies for behavioral advertising on the marketing site or in the product.
Managing Cookies and Local Storage
You can manage cookies in your browser settings. Most browsers let you:
- view stored cookies
- delete cookies
- block all cookies, or only some categories
- block cookies from specific sites
You can also clear local storage in your browser settings. Blocking or clearing cookies and local storage can stop parts of Desk Clinic from working.
Consent Choices
On the marketing site, a cookie banner may ask you to record a cookie preference. We store that choice in your browser so we can remember it on later visits.
If you refuse non-essential cookies, we still use the essential cookies and similar technologies the site and service need.
Retention
Cookies and local storage entries last for different periods. Some are deleted when you close the browser. Others stay until they expire or you remove them.
Changes to This Policy
We may update this Cookie Policy when our technologies, providers, or legal duties change. When we do, we will change the "Last updated" date above.
Contact
Sorable Sdn Bhd
B-5-8 Plaza Mont Kiara, Mont Kiara, 50480 Kuala Lumpur, Malaysia
Registration no. 201701047379
Questions about this Cookie Policy go to contact@desk.clinic.